Privacy Policy

1. Introduction

Abomos Ltd ("Abomos", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI tutoring platform and related services (collectively, the "Service").

Abomos Ltd is a company registered in England and Wales. By using our Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

We collect information you provide directly to us, including:

Account registration information (name, email address, password)
Profile information (learning preferences, interests, educational background)
Content you upload (lecture notes, PDFs, study materials)
Communications with our AI tutor (questions, conversations, voice recordings)
Feedback and correspondence (support requests, survey responses)
Payment information (processed securely through third-party payment providers)

2.2 Information Collected Automatically

When you use our Service, we automatically collect:

Device information (device type, operating system, browser type)
Log data (IP address, access times, pages viewed, referring URL)
Usage data (features used, learning progress, session duration)
Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our Service
Personalise your learning experience and adapt explanations to your style
Process transactions and send related information
Send technical notices, updates, security alerts, and support messages
Respond to your comments, questions, and customer service requests
Monitor and analyse trends, usage, and activities
Detect, investigate, and prevent fraudulent transactions and abuse
Develop new products, services, and features
Comply with legal obligations

4. Legal Basis for Processing (UK/EU Users)

If you are located in the United Kingdom or European Economic Area, our legal basis for collecting and using your personal information depends on the specific context:

Contract: Processing necessary to perform our contract with you
Legitimate Interests: Processing for our legitimate business interests
Consent: Where you have given explicit consent
Legal Obligation: Processing necessary to comply with laws

5. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers: With vendors who assist in providing the Service
Legal Requirements: When required by law or to protect our rights
Business Transfers: In connection with a merger, acquisition, or sale of assets
With Your Consent: When you have given us permission to share

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our Service. We will also retain and use your information to comply with our legal obligations, resolve disputes, and enforce our agreements.

Learning data and conversation history are retained to improve your personalized experience. You may request deletion of your data at any time through your account settings or by contacting us.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:

Encryption of data in transit and at rest
Regular security assessments and penetration testing
Access controls and authentication mechanisms
Employee training on data protection

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: Request a copy of your personal information
Rectification: Request correction of inaccurate data
Erasure: Request deletion of your personal information
Restriction: Request restriction of processing
Portability: Request transfer of your data
Objection: Object to processing based on legitimate interests
Withdraw Consent: Withdraw consent at any time

To exercise these rights, please contact us at privacy@abomos.com.

9. Cookies

We use cookies and similar tracking technologies to collect and track information and to improve and analyse our Service. Cookies are files with a small amount of data that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

10. Children's Privacy

Our Service is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

11. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@abomos.com
General Enquiries: hello@abomos.com

Abomos Ltd